Houseowners
And Householders Claims

For houseowners and householders claims in Kenya, here are the procedures to follow to enable your insurers to quickly process your claims.

1. In case of burglary or theft notify police immediately.

2. Notify us as soon as possible.

3. Take immediate action to minimize the loss.

4. Complete a claim form and send it to us as soon as possible.

5. Prepare estimate of cost of repairs and send it to us.

6. Provide supporting documents as far as possible to us.

7. In case of any third party claim forward all the correspondence to us unanswered.

8. In case of injury to domestic staff covered under the policy notify us immediately.

9. In case of fire notify us immediately.

10. Provide us with detailed statement of the cause of fire.

Now, it is your turn.

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Therefore, please click this link to contact us for either the houseowners and householders claims procedures, any other insurance needs, questions, comments or feedback.


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