Fire Insurance Claims

For fire insurance claims in Kenya, here are the procedures to follow to enable your insurers to quickly process your claims.

1. Notify us immediately. For a big fire, we would like to visit the scene of the fire when still burning.

2. Complete a claim form and send it to us or give us detailed statement of the fire.

3. Assess the value of the claim and advise us as soon as possible.

4. All correspondence and documentation for the claim should be channeled through us. Avoid direct communication with Insurers or loss adjusters as much as possible.

Now, it is your turn.

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Therefore, please click this link to contact us for either the fire insurance claims procedures, any other insurance needs, questions, comments or feedback.


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